Information and Communication Technologies (ICTs): What they are

written by Katherine Caspersz

ICTs can be almost anything; cell phones, radio, television, computer software, search engines, etc.

They are often spoken of in a particular context; for example, there are ICTs of education, ICTs of healthcare, ICTs of travel and so on.

Information and Communication Technology in education can contribute to universal access to education, and ICTs in healthcare can contribute to higher skill-levels in medical staff.

ICTs have had a significant impact on travel and tourism as well.

ICTs are changing both who can access information and who can contribute and create it. Specifically, in the “rise of wikis, online maps and location data, web analytics, social media, review platforms, blogs, and crowdsourcing projects as research tools.” (WRIT1004 Research Course, Stephanie Bell)

Even business companies have begun to utilize the power of ICTs by equipping products with ICT’s that record our likes and interests, allowing producers to tailor products to specific types of consumers. For example, cars GPS systems might keep track of the places you go, and in the future could suggest places based on locations you’ve frequently visited. And for that, we can thanks ICTs.


Bell, Stephanie. APWRIT1004 “Research for Professional Writers.” York University. (2015-2016)